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How to Cancel NOL Card? NOL Card Cancellation Process Guide

By Sheikh SulemanFebruary 23, 2026

Quick Answer: How do I cancel my Nol Card?

Atomic Answer: To cancel your Nol Card and get a refund, visit the Ticket Office Machine at any Metro station. For balances under 100 AED, the station agent will provide a cash refund (minus a low processing fee). For higher balances, use RTA-authorized channels like the website or the Nol Pay app.

Due to its numerous benefits and seasonal offers, the nol card is the most popular card among commuters in Dubai. However, there may be times when you need to cancel your active nol card. This comprehensive guide will explain how you can easily cancel nol card, ensuring that you receive your refund as soon as possible.

Check the NOL Card Balance before you Cancel it.

How Do I Cancel My NOL Card??

In order to cancel an active and valid Nol card, you must visit a Metro station's Ticket Office Machine.
You should provide the station agent with your Nol card.
A station agent will verify that the card is still valid and active.
For a cash refund, the card balance must be under 100 AED.
The station agent will issue a cash refund if the balance on the card is 100 AED or less.
A balance above 100 AED will require you to apply through other RTA-authorized channels, such as the RTA website, nol Pay app, or self-service machines.
The cash refund will be subject to a service fee of 2.5% of the card balance or 5 AED.

Steps for nol Card Cancellation (Cancel NOL Card)

You can also explore the Emirates Islamic RTA Card and you can check your NOL Card balance at NOL Card Balance Check.

FAQs

How do I cancel my nol card?

In order to cancel a valid and active Nol card, you need to go to a Metro station's Ticket Office Machine. Please present your Nol card to the station agent. It will be checked by the station agent if the card is still valid and active. To get a cash refund, the card balance must be less than 100 AED.

Is the nol card refundable?

The refund must be collected within 30 days of the refund approval date for those with registered or personal Nol cards .

Summary

Nol cards can be canceled at any Metro station in Dubai by following the simple procedure of the above How to Cancel NOL Card guide. Your NOL card can be canceled immediately by following the steps outlined above. In the event that you are unable to complete the cancellation process, you can contact customer care or comment below.