Is there any app for Dubai Metro?

You can plan your metro journey in Dubai with Dubai Metro Line, wherever you are. Dubai Metro's easy-to-use map and easy-to-follow directions make using the metro stress-free.

Which areas in Dubai have a metro?

From Jebel Ali to the Sharjah border, the Red Line runs along the city. There are several tourist attractions along the way, including the Mall of the Emirates, Dubai Mall, and Burj Khalifa. In contrast, the Green Line stays within the old city of Dubai.

Updated Jan 2026

Official RTA Methods

Nol Card Balance Check

Check your current Nol Card balance, pending credit, and transaction history using the Tag ID (Number) via RTA Website, App, or SMS.

Quick Balance Check

Redirects securely to the official RTA portal

Quick Navigation

Check via RTA Website Check via Nol Pay App Check via SMS (511) Minimum Balance Rules

Checking your Nol Card balance regularly is crucial to avoid the 200 AED fine for traveling with insufficient funds. Whether you have a Silver, Gold, or Blue card, you can check your credit instantly using the 10-digit Tag ID.

Method 1: Check Online via RTA Website

This is the most common method. You don't need to log in; you just need your Nol Tag ID.

Visit the official RTA Website.
Navigate to Public Transport > Check Nol Balance.
Enter the 10-digit Tag ID found on the back of your card.
Click Search / View.

What you will see:

Current Available Balance
Pending Credit (if you topped up online but didn't tap yet)
Card Expiry Date

Method 2: Check via Nol Pay App (NFC)

For the most detailed view, including transaction history, use the Nol Pay App. This requires a phone with NFC (Near Field Communication).

Step 1
Download the Nol Pay app (iOS, Android, Huawei).
Step 2
Open the app and select "Check Card Info" (no login required for quick check).
Step 3
Place your Nol Card against the back of your phone. Holds it steady for 3 seconds.
Step 4
The app will display your exact balance, last 10 transactions, and pending status.

Method 3: SMS Balance Enquiry (511)

No internet? No problem. You can check your Nol balance via SMS if you have registered your mobile number with your Nol card.

SMS "balance [Tag ID]" to 511

Example: balance 0123456789

Critical: Minimum Balance Rules 2026

You must maintain a minimum balance to start a journey. If you dip below this, the gate will not open.

Standard Users15.00 AEDMinimum for round trip logic

Minimum to Check-in7.50 AEDAbsolute minimum for 1 zone

Frequently Asked Questions

What is "Pending Credit" on my balance check?

If you recharged online but haven't tapped your card at a metro gate or solar machine yet, the amount will show as Pending Credit. It will be added to your available balance automatically the next time you tap your card at any station. It usually takes 45-60 minutes to reflect after online payment.

Why is my balance not updating after recharge?

This is a common issue with online top-ups. The "Pending Credit" needs to be written to the card chip. simply use the card at any Metro Gate or Payment Kiosk to activate the new balance. If utilizing the Nol Pay app, tap the card against your phone again after payment to write the balance.

How can I check my last 10 transactions?

Use the Nol Pay App (Android/iOS). When you scan your card via NFC, there is a tab for "Transaction History" which shows your recent trips, top-ups, and fare deductions.

Can I check someone else's balance?

Yes. As long as you have their 10-digit Tag ID (printed on the back of the card), you can check their balance on the RTA website. No password is required for a basic balance inquiry.